Lod Softworks LLC Privacy Policy

Updated March 2026

This Privacy Policy applies to Lod Softworks technologies, including our websites, mobile applications, hosted services, community tools, integrations, and other products where this policy is posted or referenced. It describes how we collect, use, disclose, and protect information.

Information We Collect

We collect information you provide directly, such as account profile details, support requests, submitted content, communications, and payment or transaction-related details when applicable.

We also collect information automatically when you use our services, such as device and browser details, identifiers, IP address, approximate location derived from IP, app version, service usage, session activity, crash diagnostics, and performance telemetry.

For mobile applications, we may collect app-specific data and permissions-based signals (for example, notification settings or media selection) only as needed to provide requested functionality.

AI and Automated Processing

Some Lod Softworks products may include AI-assisted capabilities such as content generation, moderation, classification, recommendations, or support tooling. Inputs and related context may be processed to provide these capabilities, improve product quality, prevent abuse, and maintain service reliability.

Please do not submit sensitive personal information in AI prompts unless required for a specific service.

How We Use Information

We use information to operate and improve our products, authenticate users, personalize experiences, process transactions, provide customer support, monitor security, enforce terms, investigate abuse, and communicate service notices or updates.

Cookies, Analytics, and Advertising

We and our service providers may use cookies, SDKs, pixels, local storage, and similar technologies to remember preferences, keep users signed in, measure usage, detect fraud, and evaluate campaign effectiveness.

Some services may use analytics and advertising technologies provided by third parties. These providers may collect identifiers and usage data according to their own privacy policies.

How Information Is Shared

We do not sell personal information for money. We may share information with vendors and partners that help us deliver services (such as hosting, payments, customer support, analytics, communications, moderation, or fraud prevention), with your direction, or as part of a business transfer.

We may disclose information when required by law, legal process, or to protect rights, users, and platform security.

Data Retention and Security

We retain information for as long as needed for legitimate business purposes, legal obligations, dispute resolution, and enforcement of agreements. We use administrative, technical, and organizational safeguards designed to protect personal information, but no method of transmission or storage is completely secure.

International Processing

Lod Softworks services may be operated from and processed in countries other than your own. By using our services, you understand that your information may be transferred to and processed in these locations.

Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, and to object to certain uses. You may also be able to manage account details, communication settings, and consent preferences directly in product settings where available. Requests for deletion of personal information that cannot be managed in-product can be sent to privacy@lodsoftworks.com.

Children's Privacy

Our services are not directed to children under 13 (or higher age where required by local law) unless explicitly stated for a specific product. If you believe a child provided personal information improperly, contact us and we will take appropriate action.

Policy Updates

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the date above and, where appropriate, through additional notice within the relevant service.

Contact

For privacy questions or requests, contact privacy@lodsoftworks.com.